Refund & Cancellation Policies
As a family-run homestay in Ban Nayangtai, we prepare our home and materials specifically for your visit. We strive to be fair while supporting our local village artisans.
Homestay Bookings
Cancellations made 72 hours prior to arrival are eligible for a full refund. Within 72 hours, a one-night cancellation fee applies to support our host family's preparation.
Cultural Workshops
Artisans prepare natural dyes, looms, and materials in advance. Please provide 48 hours notice for workshop cancellations to ensure we can re-assign materials or inform the craftsmen.
Transport & Meals
Extra meals and transport arranged specifically for your arrival are non-refundable once confirmed and prepared. Public guests rates apply for all village-based services.
How to Request
Please contact Pannavith directly via WhatsApp or email to discuss any changes to your travel dates. We aim to respond within 24 hours to help with your village journey.